{"id":2957,"date":"2026-02-26T22:01:42","date_gmt":"2026-02-26T14:01:42","guid":{"rendered":"https:\/\/ebike-bodo.com\/politique-de-garantie\/"},"modified":"2026-02-26T22:01:42","modified_gmt":"2026-02-26T14:01:42","slug":"politique-de-garantie","status":"publish","type":"page","link":"https:\/\/ebike-bodo.com\/fr\/politique-de-garantie\/","title":{"rendered":"Politique de garantie"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2957\" class=\"elementor elementor-2957\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e6846a5 e-flex e-con-boxed e-con e-parent\" data-id=\"e6846a5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0406455 elementor-widget elementor-widget-heading\" data-id=\"0406455\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">E-Bike Warranty Statement<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa147ad elementor-widget elementor-widget-heading\" data-id=\"aa147ad\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">OEM After-Sales &amp; Warranty Coverage<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-feb816a elementor-widget elementor-widget-text-editor\" data-id=\"feb816a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Built to protect our global distribution network and their retail customers, BODO\u2019s official warranty provides full transparency on material and manufacturing defect coverage under normal use. We ensure fair, prompt claim handling to keep your after-sales operations running smoothly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04707aa elementor-align-center elementor-widget elementor-widget-button\" data-id=\"04707aa\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjI4MiIsInRvZ2dsZSI6ZmFsc2V9\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact After-Sales Support<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4779286 e-flex e-con-boxed e-con e-parent\" data-id=\"4779286\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5038eb9 elementor-widget elementor-widget-text-editor\" data-id=\"5038eb9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We offer a standard limited warranty on all e-bikes, e-motorcycles, e-tricycles, and their parts purchased directly from the BODO website. The warranty covers manufacturer defects and workmanship issues. Within the warranty period, defects in parts caused by BODO will be repaired or replaced free of charge from the date of product delivery. Customers must provide original proof of purchase to demonstrate the purchase and determine the warranty start date.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e676258 e-flex e-con-boxed e-con e-parent\" data-id=\"e676258\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e9810e1 elementor-widget elementor-widget-heading\" data-id=\"e9810e1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Core Component Warranty Schedule<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0d69bc elementor-widget elementor-widget-text-editor\" data-id=\"a0d69bc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Transparent coverage periods and service commitments for all essential e-bike components.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d0c48a elementor-widget elementor-widget-html\" data-id=\"2d0c48a\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<table style=\"width:100%; border-collapse: collapse; font-family: Arial;\">\r\n  <thead style=\"background-color:#f5f5f5;\">\r\n    <tr>\r\n      <th style=\"border:1px solid #ddd; padding:12px; text-align:left;\">Component<\/th>\r\n      <th style=\"border:1px solid #ddd; padding:12px; text-align:left;\">Warranty Period<\/th>\r\n      <th style=\"border:1px solid #ddd; padding:12px; text-align:left;\">Service Content<\/th>\r\n    <\/tr>\r\n  <\/thead>\r\n  <tbody>\r\n    <tr>\r\n      <td style=\"border:1px solid #ddd; padding:12px;\">Frame<\/td>\r\n      <td style=\"border:1px solid #ddd; padding:12px;\">2 Years<\/td>\r\n      <td style=\"border:1px solid #ddd; padding:12px;\">Free maintenance or replacement<\/td>\r\n    <\/tr>\r\n    <tr>\r\n      <td style=\"border:1px solid #ddd; padding:12px;\">Motor<\/td>\r\n      <td style=\"border:1px solid #ddd; padding:12px;\">2 Years<\/td>\r\n      <td style=\"border:1px solid #ddd; padding:12px;\">Free maintenance or replacement<\/td>\r\n    <\/tr>\r\n    <tr>\r\n      <td style=\"border:1px solid #ddd; padding:12px;\">Battery<\/td>\r\n      <td style=\"border:1px solid #ddd; padding:12px;\">1 Year<\/td>\r\n      <td style=\"border:1px solid #ddd; padding:12px;\">Free maintenance or replacement<\/td>\r\n    <\/tr>\r\n    <tr>\r\n      <td style=\"border:1px solid #ddd; padding:12px;\">Controller<\/td>\r\n      <td style=\"border:1px solid #ddd; padding:12px;\">1 Year<\/td>\r\n      <td style=\"border:1px solid #ddd; padding:12px;\">Free maintenance or replacement<\/td>\r\n    <\/tr>\r\n  <\/tbody>\r\n<\/table>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8248c3c elementor-widget elementor-widget-text-editor\" data-id=\"8248c3c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Warranty Policy &amp; Replacement Protocol:<\/strong><br \/>All warranty terms commence from the official date of delivery. BODO provides complete manufacturer coverage for core powertrain and structural components\u2014including the frame, motor, battery pack, and controller. This policy strictly excludes failures resulting from operational misuse, accidents, improper storage, or unauthorized technical alterations.<\/p><p>To ensure rapid resolution, partners must submit visual evidence (high-resolution photos or video clips detailing the defect) via email. Warranty replacement parts will be authorized and dispatched promptly upon visual technical verification by our engineering team.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-32138c5 e-flex e-con-boxed e-con e-parent\" data-id=\"32138c5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-06430a8 e-con-full e-flex e-con e-child\" data-id=\"06430a8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7bf204c elementor-widget elementor-widget-text-editor\" data-id=\"7bf204c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>For detailed inquiries or clarification regarding our warranty coverage and replacement procedures, please contact our support team via our official inquiry page.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-49fc563 e-con-full e-flex e-con e-child\" data-id=\"49fc563\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c9eb41f elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"c9eb41f\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/ebike-bodo.com\/contact-us\/\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-right\"><\/i>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>D\u00e9claration de garantie pour v\u00e9los \u00e9lectriques Service apr\u00e8s-vente OEM et couverture de garantie Con\u00e7ue pour prot\u00e9ger notre r\u00e9seau de distribution [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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